Shipping Policy:
Please take a moment to make certain you have
provided an accurate shipping address. We
will not refund or reship items that are sent to a wrong address. We use the U.S. Postal Service Priority Mail with delivery confirmation for our shipping needs. Per
U.S. Postal Service policy, parcels too large to fit in a customer's mailbox or in a secured area are not left. We will
not refund or replace missing parcels that the U.S. Postal Service has provided
proof of delivery on. If a customer claims that they have not received a parcel that we have proof of delivery on, we
will turn the matter over to the U.S. Postal authorities, as theft of U.S. mail either by another party or by a customer claiming
they did not receive a parcel which they did, is mail fraud and a Federal Offense punishable by up to five years in prison. We do not ship parcels that require a signature
upon delivery unless you specifically request this service which may then require additional shipping charges.
Parcel tracking information via USPS
Priority Mail is only available indicating when the parcel left our hands to when it was delivered to you, the customer.
We will provide you with your parcel's tracking number upon request, so that you may track the parcel on the USPS web
site. Please do not anticipate that we will perform tracking services for you.
We offer the following shipping
options:
United States Postal Service. We
strive to keep our shipping charges low. Most domestic orders will arrive within 3-7 days of being shipped depending
on your location. Please keep in mind that these products are made by hand in small batches to ensure the utmost quality.
This may add several days to the ordering process in addition to transit time.
International orders:
The rates that are provided on this web site are for domestic shipping only. International orders will involve additional
postage which we will inform you of via email prior to shipping. We ship all orders via USPS priority mail with delivery
confirmation. You may refer to the USPS web site to estimate these charges yourself, prior to placing your order. Please
make sure you provide a valid shipping address. We will not refund or reship lost orders due to an invalid address
or orders that have been confirmed as having been delivered by the USPS. USPS is the most economical way for
us to ship over seas. Please be advised that unlike private services, such as UPS or Federal Express, your parcel
may take up to two weeks to arrive via this carrier. Parcel tracking information is only available indicating
when the parcel left the U.S., and when it is delivered to you, the customer. We will provide you with your parcel's
tracking number upon request, so that you may track the parcel on the USPS web site. Please do not anticipate that we
will perform tracking services for you. The USPS is a reliable, cost saving service, costing approximately one quarter
the price of private carrier services and thus it is our only choice in shipping. Once shipping charges to your destination
are determined, we will send a PayPal money request for the amount due. If you do not respond to this request
within 48 hours of receipt, we will cancel your order and issue a refund, assuming you do not wish to complete the transaction.
Privacy Policy
Contact information including email address, telephone number, address,
etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining
to gift recipients. Financial information including credit card numbers, expiration dates is not provided to us by PayPal.
